About Us

Harold’s Auto Service is proud to be an industry leader since 1973 offering exceptional customer service & outstanding technical vehicle maintenance and repair. As a family shop we answer only to our customers, not a corporation and consider customer vehicles as investments in day-to-day safety and long-term transportation. By properly maintaining their vehicles, we can save drivers thousands of dollars in premature replacement costs.

Since we first opened we’ve always believed in fair business practice. Honesty, high ethics and transparent policies and transactions are of paramount importance.  Because we don’t presume to know what’s best for you we ask questions to learn your personal service expectations.  To keep you in control of your wallet, after vehicle diagnosis is complete we call you for authorization before beginning repairs; we won’t spend your money until you tell us to.  If any unforeseen costs follow, we’ll call to update you on the change.

Modern vehicles have complex parts, systems & component interactions. It’s our duty to educate you so you can feel confident you’re making informed decisions about the repairs and services we’ve recommend be done.

We want you to feel at home so we’ve created a welcoming location where you can feel confident your vehicle will receive the best service for your investment. You’re welcome to enjoy our comfortable bistro atmosphere while waiting for services or before our shuttle whisks you off to work or home. Want to work while you’re waiting? We’ve got generous sized cafe’ tables, free Wi-Fi and unlimited free coffee, tea or filtered water and other beverages for you to enjoy.

Our reputation is everything. Take a few minutes to read the thoughts our customers have for us in “What Others Say”. We’re humbled by the kind words they say, but extremely proud of the efforts our entire staff make to ensure your vehicle maintenance and service is just what you’ve been looking for.

Focused On Excellence

  • 2010 – Winner Small Business of the Year (Chamber of Commerce & BDC Bank)
  • 2011 – Winner BBB Business Ethics Award
  • 2008 – Nominated BBB Business Ethics Award
  • 2010 – Nominated Dalton Jordan Business Excellence Award
  • 2011 – Finalist Alberta Chambers of Commerce Marketing Award of Excellence
  • 2012 – Nominated BBB Business Ethics Award